Information Technology

Effective IT initiatives rely on knowledgeable personnel and cutting-edge solutions that help to build, manage, guide, inform, teach, explain, and secure the data sources in government and commercial enterprises. To that end, Techsoft provides the following services for our clients:

• Project management
  
• System architecture
  
• Business analysis
  
• Software development
  
• Configuration management
  
• Technical writing, including online or Windows-based help systems and user, administrator, service, and installation guides
  
• 508 Compliance
  
• Application architecture
  
• Information security
  
• Helpdesk, including installations, configurations, implementation management, diagnostics/support, dispatch, assignment, routing, management reporting and performance metrics, desk-side and technical infrastructure support, OS, network usage, host connectivity, and application support.
  
• Software testing
  
• Deployment and training
  
• Instructional design, including use of classic and innovative new media
  
• Web content development and administration